Service rep was quick, efficient and polite.
Showing 740 of 2,127 testimonials
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Susan Kessel
08/17/2021
I purchased a garage door from Precision Garage Door of Tampa Bay and I am very happy with how things went. From the first phone call I made to this company to the meeting with Anastasia Bender for an estimate, she was punctual, polite and answered all my questions. She was not pushy and she wore a mask! My family had ours on and she put one on showing respect for us. When I called her the next morning on Friday to tell her I want them to install our door and asked when could I get it done, I was very pleased to hear her say “how is Saturday?” That was great! Adam a very polite man did the whole install. He phoned ahead of time and told me he was on his way. He worked hard and I checked a few times on him and was amazed at how it was progressing! So a little over 2 1/2 hours I went out and it was done! Adam showed me the areas I need to keep lubricated and patiently explained the operation of my new garage door. I would definitely recommend using Precision for your garage door needs!
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John Castagno
08/17/2021
very professional, my daughter used them in the past and i went of her recommendation. job was done quickly, cleaned up when they were finished. friendly. great job!
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Theresa Creasy
08/15/2021
Great service as usual. On time and the tech Wayne explained everything and even programmed my vehicle for me. Super quiet motor and battery backup. Keypad was reprogrammed. This company gets 5 stars for GREAT customer service.
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Annette Staffa
08/14/2021
Brian Harmon found the problem immediately. He was very friendly and professional. Any time I have a problem with my garage I will always use Precision.
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Jean Williams
08/13/2021
My husband has always handled things going wrong with our home. He recently passed away and my garage door stopped working correctly. We had used Precision Door before and were very happy. I called in the morning and someone was here by 3:00 pm. The technician was very helpful and pleasant. I will always recommend Precision Door to anyone who needs a repair or a new door.
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Blake Lukic
08/12/2021
Great customer service. Thanks
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Umar Francis
08/10/2021
4 stars, as I didn’t receive an invoice because I paid by check. I would have paid in a different manner had I understood that. Then, a day later upon receiving the invoice electronically, satisfaction of the work completed was “x’d” as my signature. I was never given the opportunity to sign so an x should not have been signed for me.
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Dan Geary
07/29/2021
I was disappointed that I could not get just the belt of my unit replaced, but Luke did a great job explaining my other options. He was on time, and very respectful of my concerns. I really appreciated that he helped me program my home link on the garage door.
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Martin Hart
07/23/2021
Precision is a great company, we and other family members have used them for years. Today a cable came lose and we could not get the door to close. When I called, they were completely booked but thankfully they were able to squeeze us in. Their response time was outstanding and technician Tim Vaughn was awesome! He had the problem diagnosed and fixed very quickly. We highly recommend them!