The overall experience was very positive. The installers were great!
Showing 380 of 2,127 testimonials
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Kevin Reinke
08/19/2024
Worker showed up bright and early.. Precision stands behind their product!
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Barbra Zeliff
08/17/2024
Nick was great! On time, very helpful.
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Erica Fulton
08/13/2024
The garage door wouldn’t close. I couldn’t find a reason, neither could the lawn man. I called for service and was told no one could come before the next morning. Tanner said all the emergency appointments were taken. It was about 5:30. He said he would page someone to let them know. I was worried because the door wouldn’t close and there have been a lot of thefts in the neighborhood lately. Burglaries, cat theft, even physical attacks. So I wasn’t comfortable waiting..but I had to. I’m disabled and live on my own. I hardly slept last night because I was so worried. This morning I received a call amd not one but 2 people showed up. Apologized and fixed it. It was a very simple fix. And the men were proffessional. I could have fixed it myself I’d noticed the problem. So I like my garage door amd the company. But one of the selling points was the 24 hour service. And that didn’t happen. Other wise I’m happy.
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Dee Shawen
08/11/2024
I called Precision on Saturday morning to schedule an appointment the following week. No emergency, just an estimate to repair our garage door that would not stay open when raised. The rep taking my call advised me a repairman could come out that day between 12-4pm. No extra fee for Saturday service. The service man arrived on time and accessed the garage door issue, and explained it to me. He was professional and polite as I asked him to give quotes for 3 options to correct the issue. The repair required 2 parts which were on his truck, the door was repaired and working in less than 90 minutes. Five Stars
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Sunny Endicott
08/11/2024
Very smart and accommodating service man. Answered all my questions and fixed my problem.
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Donna Goldie
08/10/2024
Your employee, Chris, was very helpful & knowledgeable. He knew exactly what I wanted by putting a rubber stripping at the bottom of the garage door to keep most of the rainwater from coming into my garage. He did an excellent job and also provided me with an estimate for future repairs to my garage door. He also applied the coupon I received in my monthly Val Pack mail. I highly recommend to my friends and neighbors to use Precision whenever they need garage door service.
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Theresa Guido
08/06/2024
Was very nice and helpful.
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Janet Barrick
08/01/2024
The repair guy was really nice and did the repair work quickly, I was very happy to say he arrived just a few hours after I called for help. Very happy with promptness and professional repair service.
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Peter Bursik
08/01/2024
They were able to make an appointment within hours of my car. Noah, the tech, was very professional and gave me a detailed summary of what was wrong with the garage door opener and recommendations and costs related to the repair. It was repaired efficiently and timely.